HappyTails Refund Policy

At HappyTails, we are committed to providing a great experience for our users. This Refund Policy outlines the conditions under which you may request a refund for your subscription.

1. Refund Eligibility

You are eligible for a full refund if you request it within 14 days of purchasing your subscription. Refund requests made after this 14-day period will not be honored.

2. How to Request a Refund

To request a refund, please contact our support team at support@happytails.com. In your email, include your account details, the date of purchase, and the reason for the refund request. Our team will review your request and respond within 5-7 business days.

3. Refund Process

If your refund request is approved, the refund will be issued to the original payment method used at the time of purchase. Please allow up to 10 business days for the refund to reflect in your account, depending on your bank or payment provider.

4. No Refunds After 14 Days

After the 14-day refund window has passed, no refunds will be issued. We recommend that you fully utilize our 7-day free trial to ensure that HappyTails meets your needs before committing to a purchase.

5. Contact Us

If you have any questions or need further assistance regarding this Refund Policy, please reach out to us at support@happytails.com.